New Maintenance Policies
New maintenance policies have been implemented for this academic year. Please read the following procedures carefully.
- Residents will be required to either wear a face covering or leave the room while staff are servicing their request. Residents may refuse service, if staff is not wearing a face covering. Staff may refuse to service a request, if the resident does not wear a face covering or leave the room.
- Residents must remove excessive clutter from the work area before staff arrives. If staff determines that there are too many personal belongings in the work area, a notice will be left that the space must be reasonably clear so that work can be performed without having to handle residents’ belongings.
- Staff may ask that a window be opened before they arrive to improve air circulation in the room.
- Work surfaces will be disinfected before and after service.
Due to Pitt Arrival, we may not be able to respond to maintenance requests within 48 hours. We apologize for the inconvenience and appreciate your patience as we work to move residents safely onto campus.
Residents of Residence Inn Pittsburgh University Medical Center, Residence Inn Pittsburgh University Place, and Wyndham Pittsburgh University Center may place maintenance requests by contacting the front desk of their building.
Before submitting a request, please review the listed on and off campus residences to ensure you select the appropriate form.
Darragh Street Apartments • College Gardens Apartments • South Oakland (Franklin Complex) Apartments • Mayflower Apartments • Oakwood Apartments • Hyacinth Place