Jena oversees the department’s housing and accommodation management system and all aspects of the University's on-campus housing assignment process - including room selection/retention, the freshman application and assignment process, Living Learning Community assignment, non-guaranteed housing and winter recess accommodations, and the development and customization of templates. Jena is also responsible for data analysis, collaborating with the Business & Auxiliary Services' Systems Team and Pitt IT on various interfaces, partnering with Residence Life, serving as the housing and accommodation management system liaison, and resolving high-level assignment issues.
